Business Solution Analyst for Testing Hub

Who we are?

We work as an intermediary between business and ICT. We are responsible for systems related to calculating commissions for sale of non-life insurance. We manage issues related to insurance agents, their portfolios and data.

Your Responsibilities

  • participation in technical application development from start to finish (client requirements - communication with IT in Belgium)
  • regular communication with client and providing support
  • maintaining system documentation
  • incident management and resolution, coordination of follow-up actions
  • creating and managing tests and their subsequent execution
  • participation in projects
  • investigating issues using SQL

We expect

  • high-school diploma or adequate job experience 
  • you can speak English well (you will also have calls and write daily with Belgian colleagues) 
  • knowledge of Czech language is recommended (documentation is mostly in Czech and Dutch)
  • intermediate MS Office Excel knowledge (you understand advanced features) 
  • analytical and communication skills - you will meet non-standard cases where you need to find a solution every day
  • interest in IT, basic knowledge of SQL is an advantage 
  • thinking in context, i.e. be able to predict consequences of the system changes you propose
  • good organizational skills are recommended
  • resilience to stress

We offer

  • Meal voucher card with employer's contribution of 57 CZK, in total 80 CZK / weekday = approx. 1140 CZK per month
  • Cafeteria benefit system of 675 CZK per month = 8.100 CZK per year (paid by the employer)
  • Multisport card paid by employer
  • Company laptop, discounted mobile tariffs from 99 CZK 1,5 GB, unlimited calls and SMS
  • Wide range of learning possibilities. Free online platform for flexible learning (Soft/hard skills courses according to your choice, language courses etc.)
  • Fully paid on site hard / soft skills courses (MS Excel, Stylistic Writing, Presentation skills, Time & Stress management, Conflict handling etc.)
  • Half year bonus based on Performance
  • Referral bonus for recommendation
  • Possibility of extraordinary bonus for working beyond the scope of the entrusted agenda
  • Employer´ s contribution to pension insurance
  • Up to 1000 CZK employer´s contribution for life insurance
  • Fruit days twice a week in winter, ice cream days in summer
  • Free ČSOB employee account and other ČSOB products with special employee´s conditions
  • Indefinite employment contract
  • Possibility of working from home, 25 days of holiday, 3 My Days (extra holiday)
  • Contribution of 50% of fee to KinderGarten Brno Campus for a child of KBC SSC employe

By applying for this position, you hereby confirm that you possess all necessary permissions to stay and work in the Czech Republic’s.

Informace o pozici

Místo pracoviště


Typ pracovního vztahu

Práce na plný úvazek

Typ smluvního vztahu

Pracovní smlouva

Délka pracovního poměru

Na dobu neurčitou

Požadované vzdělání

Středoškolské nebo odborné vyučení s maturitou

Požadované jazyky

Čeština (středně pokročilá), Angličtina (pokročilá)


KBC Shared Service Center CZ

Pozice je vhodná pro absolventy.


KBC Shared Service Center CZ
Michaela Dvořáková
Palachovo náměstí 726/2
625 00  Brno
Česká republika