Process management (Expert) for Payments

Into the GPS (Group Payments Solutions) department we are searching for colleague with experience in process management and project management.
You will become a part of the Payments department (reporting directly to the Department head). You will be regularly communicating with process managers across the KBC Group dealing with processing and investigation of International and SEPA payments and with the application management of banking systems.

Your responsibilites:

  • responsible for design and operation of the specific Payment´s processes
  • supporting the colleagues in the area of the process expertise
  • searching for efficiencies in the process, having the continuous improvement mindset, to be able to balance cost/benefit ratio of the processes
  • bringing efficiency proposals and be able to defend their meaningfulness
  • leading (acting as Single point of contact) for minor projects in Payments or internal domain projects
  • responsible for process documentation (Process maps, flows, SOPs – Standards of Operations, etc.)
  • need to learn fast new processes or being able to even build them

We expect:

  • University education
  • MS Office advanced (Excel, Outlook, Word, Visio ...)
  • fluent in English
  • fast learner, self-learner
  • process management, Presentation, Communication and analytical skills
  • conveys a message with clarity and adapts his/her communication style to suit the negotiating partner (being ICT or Business)
  • experience with leading smaller projects or at least be part of the project team
  • strong personal drive - proactive approach to work, creativity, out of the box thinking
  • organizational skills, knows how to prioritize and can handle changing priorities
  • willingness to occasionally travel abroad
  • interest in RPA, IPA, AI

Advantage:

  • knowledge of the SEPA and/or International payments (SWIFT, ISO20022)
  • SQL and DB2 database system
  • experience with application management
  • experience with IBM Personal communications, PEGA systems Smart Investigate, JIRA

We offer:

  • Meal voucher card with employer's contribution of 57 CZK, in total 80 CZK / weekday = approx. 1140 CZK per month
  • Cafeteria benefit system of 675 CZK per month = 8.100 CZK per year (paid by the employer)
  • Multisport card paid by employer
  • Company laptop, discounted mobile tariffs from 99 CZK 1,5 GB, unlimited calls and SMS
  • Wide range of learning possibilities. Free online platform for flexible learning (Soft/hard skills courses according to your choice, language courses etc.)
  • Fully paid on site hard / soft skills courses (MS Excel, Stylistic Writing, Presentation skills, Time & Stress management, Conflict handling etc.)
  • Half year bonus based on Performance
  • Referral bonus for recommendation
  • Possibility of extraordinary bonus for working beyond the scope of the entrusted agenda
  • Employer´ s contribution to pension insurance
  • Up to 1000 CZK employer´s contribution for life insurance
  • Fruit days twice a week in winter, ice cream days in summer
  • Free ČSOB employee account and other ČSOB products with special employee´s conditions
  • Indefinite employment contract
  • Possibility of working from home, 25 days of holiday, 3 My Days (extra holiday)
  • Contribution of 50% of fee to KinderGarten Brno Campus for a child of KBC SSC employe

Informace o pozici

Místo pracoviště

Brno

Typ pracovního vztahu

Práce na plný úvazek

Typ smluvního vztahu

Pracovní smlouva

Délka pracovního poměru

Na dobu neurčitou

Benefity

Children-friendly office, firemní akce, flexibilní začátek/konec pracovní doby, zahraniční pracovní cesty, možnost občasné práce z domova, vzdělávací kurzy, školení, možnost studijního volna, dovolená 5 týdnů, zdravotní volno/sickdays, bonusy/prémie, kafetérie, příspěvek na sport/kulturu/volný čas, příspěvek na penzijní/životní připojištění, sleva na firemní výrobky/služby, notebook, stravenky/příspěvek na stravování, občerstvení na pracovišti

Požadované vzdělání

Vysokoškolské / univerzitní

Požadované jazyky

Angličtina (pokročilá)

Zadavatel

KBC Group, Shared Service Center CZ

Kontakt

KBC Group, Shared Service Center CZ
Roman Libenský
Palachovo náměstí 726/2
625 00  Brno
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